Add information for user or devs to get help
[docs.git] / docs / getting-started-guide / how-to-get-help.rst
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+****************
+How to get help?
+****************
+
+Users and developers can get support from the OpendayLight community through the
+mailing lists, IRC and forums.
+
+#. Mail discuss@lists.opendaylight.org.
+
+#. Directly mail the PTL as indicated on the specific
+   `projects page <https://wiki.opendaylight.org/view/Project_list>`_.
+
+#. IRC: Connect to #opendaylight or #opendaylight-meeting channel on freenode.
+
+#. For infrastructure and release engineering queries, mail helpdesk@opendaylight.org.
+   IRC: Connect to #lf-releng channel on freenode.
+
+#. Create your question on `StackExchange <https://stackexchange.com/>`_.
+   or `Stackoverflow <https://stackoverflow.com/>`_ with the tag
+   `#opendaylight`.
+
+   .. note:: It is important to `tag <https://stackoverflow.com/help/tagging>`_
+      questions correctly to ensure that the questions reach individuals
+      subscribed to the tag.